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How do I integrate Official WhatsApp with Bevits?

The WhatsApp integration lets you send messages to customers through the WhatsApp API. Follow the steps below to integrate WhatsApp with Bevits.

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Prerequisites

  • A phone number that is not currently connected to WhatsApp.

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1. Create an app in Facebook Developers

To get started, you must have or manage a developer account in Facebook Developers. After creating your account, create an app that can communicate with WhatsApp Business:
  • Click Create app. Create an app in Facebook Developers
  • Complete the fields with valid information. Complete the fields with valid information
  • Under use cases, select Other. Select Other under use cases
  • Select Business as the app type. Select Business as the app type
  • Complete the fields with valid information and click Create app. Complete the fields and create the app

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2. Configure WhatsApp

On your app’s main screen, find WhatsApp and click Set up. Click Set up Select Start using the API. Select Start using the API Scroll to step 5 and click Add phone number. Click Add phone number In the new window, complete the requested information and click Continue. Complete the requested information In the next step, add the WhatsApp number you want to use.
⚠️ This phone number must not be linked to a WhatsApp Business account.

Add the WhatsApp number Verify the number by SMS or phone call. Verify your number
🔎 The previous image shows two numbers below the phone: the phone number ID and the WhatsApp Business account ID.
You need both numbers to integrate WhatsApp with Bevits. Keep them in a safe place.

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3. Generate a permanent token

Click App dashboard, then Business settings. Open the App dashboard
Click System users. If no user exists yet, click Add. Click Add Enter a name and assign the Administrator role. Enter a name and assign the Administrator role After creating the user, click Assign assets. Click Assign assets
Click Apps, select the app you created, grant the Manage app permission, and click Assign assets. Select the app and grant the Manage app permission
Click Generate new token and select the app you created. Click Generate new token Select the app you created
In the next window, select Never for token expiration. Select Never for token expiration In the new window, select whatsapp_business_messaging and whatsapp_business_management, then click Generate token. Select the required permissions
Your permanent token is ready. Copy it and store it somewhere safe. Copy and store the permanent token

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4. Configure the token in Bevits

Great! You now have everything you need to complete the integration. 🎉 Open Bevits, click your email address in the bottom-left corner, and select Settings. Click Settings Click WhatsApp, then Manual connection. Click Manual connection Paste the information you saved earlier:
  • Permanent token
  • Phone number ID
  • WhatsApp Business account ID
Click Save. That’s it! WhatsApp is now connected. 🎉
⚠️ Remember that messages sent through WhatsApp are paid directly to Meta. Make sure the Meta account where you generated the token has a payment method or available balance. If you have questions, contact support. We are here to help.